Event Standards

Pre Event

• Planning your event exactly to your requirements
• Agreed budget for your Event
• A high standard of food and beverage with menu's tailored to your needs
• Communication to all parties with any amendments and additional costs
• Guarantee that all final event costs are received prior to event

Event

• Dedicated hotel event contact to meet and greet.
• Ensure a member of the hotel team is available for duration of event.
• Event Room is set up and available at least 30 minutes before the event begins
• All equipment is checked and in working order prior to the event
• Event schedule met as agreed.
• Events breaks will be scheduled at the pre-agreed times.
• Event Room is serviced during breaks
• Prompt response to your events needs
• Communication of all messages promptly in your desired format.
• Immediate response to all quires raised on the day of the event

Post Event

• Every invoice will clearly and accurately reflect final cost.
• Post event call welcoming and valuing feedback and future business

BEST WESTERN Hotel Smokies Park aspires to be the perfect choice of venue. Our team are committed to offering you a high standard of service to make your visit with us an experience to remember.

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Email our specialist
Conference Co-ordinator sales@smokies.co.uk or call the hotel directly
on  0161 7855000

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